Privacy policy

What do we do with your information?

When you purchase a product from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about our customer's browsers and operating systems.

Email marketing (if applicable): If you give your permission, we may send you emails about our products occasionally. (You are always able to unsubscribe).

Your consent:

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit/debit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How to withdraw your consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us via our ebbelsen.com website.

Disclosure:

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Stored data:

Our web store is hosted by internationally renowned Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through their data storage, databases and their general application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway (such as a credit card) to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Third-party services:

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links:

When you click on links in our online store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics:

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

Security:

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies:

This cookie policy covers Ebbelsen Ltd's use of cookies when you visit and use ebbelsen.com. Cookies are tiny text files stored on your internet device (such as your computer, phone or tablet) and are used by most websites in various ways, including enabling you to login, shop online, and generally personalize your online experience. Cookies created by this online store are used to keep track of what you have in your shopping basket or cart, for example. New legislation concerning online privacy laws across the European Union (EU) (since May 2011) was introduced to help you choose whether or not to allow each website you visit to use cookies when you visit them. EU websites are required to gain your consent, although they may do this in different ways. Cookies are not malware or spyware and cannot harm your computer and are only used to help your browsing experience and provide data to the website owner. By allowing cookies you will be able to undertake your normal browsing experience and make purchases from this website. By using and browsing ebbelsen.com, you consent to cookies being used in accordance with our policy.

Here is a list of cookies that we use. We've listed them here so you that you can choose if you want to opt-out of cookies or not: 1. _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). 2. _shopify_visit, no data held, Persistent for 30 minutes from the last visit. Used by our website provider’s internal stats tracker to record the number of visits. 3. _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day. Counts the number of visits to a store by a single customer. 4. cart, unique token, persistent for 2 weeks. Stores information about the contents of your cart. 5. _secure_session_id, unique token, sessional storefront_digest, unique token, indefinite. If the shop has a password, this is used to determine if the current visitor has access. 6. PREF, persistent for a very short period. Set by Google and tracks who visits the store and from where.

When you visit ebbelsen.com you may notice some cookies that are not related to this website. When you visit a page that contains embedded content - YouTube for example - you may be sent cookies from these websites. In addition, if you take the opportunity to 'share' ebbelsen.com content with friends using the social network ‘buttons’ on this website – such as Facebook or Twitter - you may be sent cookies from these websites. We don't control the setting of these third party cookies. We use a service called Google Analytics which allows us to understand visitor behavior at our website; such as new visitor numbers and responses to online marketing activities. This information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies can only be seen by the relevant team at ebbelsen.com and Google and they never contain confidential information. Occasionally we may also use cookies to show us how you found our website and which website you came from. This helps us know which of our online marketing channels is most effective. They also allow us to reward some external websites for directing you to us. This information is part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website. If you'd like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org (Please note that we are not responsible for the content of external websites).

Age of consent:

By using this site, you represent that you are at least the age of majority in your province (or state) of residence, or that you are the age of majority in your province (or state) of residence and that you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and contact information:

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, then contact our Privacy Compliance Officer using the contact information/form at our ebbelsen.com website.